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Support & Contact
“To cringe or not to cringe, that is the question.” Need help, want to report a problem, or have a question about your account? We're here.
Contact us
- Email: gvrs171g+support@mail.grokbot.com
- Tell us as much as you can — your account email, what happened, and (if it helps) the name of the other person. We read every message.
How to report a user
- Every profile, photo, video, and chat message has a ⚑ Report button. Use it if something feels wrong, unkind, or against the rules.
- Reports go to our moderation team. The reported account gets a short automatic time-out of about 25 seconds (no swiping, messaging, or posting). That time-out lifts by itself. Reports do not ban anyone automatically.
- The only permanent ban is for confirmed content involving minors. Our team can also manually remove illegal content or the accounts posting it.
- There is no block button. If anyone makes you uncomfortable, report them, and you can delete your account at any time (see below).
How to delete your account
- A red “Feeling harassed? Delete my account” button appears on every screen once you're signed in.
- Tap it, confirm, and your profile, photos and videos, matches, messages, swipes, and Cringe Credit are deleted immediately and permanently.
- You can also reach us at the email above if you need help with deletion.
Safety guidelines
- The Cringe Dating App is 18 or older only. One person per account. Don't impersonate anyone.
- Anything involving minors is never allowed. That is a permanent ban, and we report it to NCMEC and law enforcement as required by law.
- No nudity or sexual content, in photos, videos, bios, or messages.
- No harassment, bullying, threats, or hate speech. No spam, scams, selling, or asking for money. Don't post someone else's photos or anyone's private info.
- Meet people safely: meet in public, tell a friend, and never send money to someone you met in the app.
- Full rules: Terms & Community Guidelines. How we handle your data: Privacy Policy.